Privacy Policy

Effective Date: August 23, 2025

At Multimedia Gen, your privacy is important to us. This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our services, website, or contact us for projects and consultations.

Information We Collect
- Personal Information: Name, email, phone number, company/brand name.
- Billing Information: For invoices and payments.
- Project Assets: Logos, images, videos, scripts, or brand guidelines.
- Website & Analytics Data: IP address, browser details, device info, user interactions (via cookies, Meta Pixel, Google Analytics).

How We Use Your Information
- Deliver and manage projects (video production, ads, web development, etc.).
- Communicate about projects, inquiries, or support.
- Monitor and improve ad performance.
- Maintain billing and legal records.
- Enhance website and service experience.

Cookies & Tracking
We use cookies for analytics, ad optimization, and user experience. You can disable cookies in your browser, but some features may not work.

How We Share Your Information
We do not sell your personal data. Shared only with:
- Ad platforms (Meta, Google) for campaigns.
- Secure payment processors.
- Legal authorities if required.

Data Retention
Project files stored for 7 days after delivery. Billing data retained as per legal requirements. After retention, files are permanently deleted.

Your Rights
Request access, correction, or deletion of your data. Opt-out of marketing emails anytime. Contact: info@multimediagen.com

Security
We apply industry-standard measures to safeguard your data. No system is 100% secure; we cannot guarantee absolute protection.

Third-Party Services
Analytics, ad platforms, and hosting providers may collect data under their own privacy terms.

Changes
Policy may update periodically; new version will include a revised date.

Contact Us
Email: info@multimediagen.com
Phone: +880 1915 706375
Website: multimediagen.com

Multimedia Gen is committed to transparency and protecting your privacy.

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